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Platform Intelligence Engineer
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Platform Intelligence Engineers are the engine behind Palantir’s most strategic and important operations. Engineers are responsible for designing, creating, and maintaining the critical data infrastructure layer that powers decision-making across the business. This infrastructure enables teams to understand product usage, stability trends, cost efficiency, value creation, revenue streams, and more. As an Intelligence Engineer, you will partner with teammates and leaders across the business to address, measure, and evaluate Palantir’s internal strategic and tactical performance. You will keep business outcomes in mind as you develop data pipelines, perform analysis, and work with stakeholders to operationalize insights that propel the business forward. Depending on which team you join, you might analyze cloud utilization, user metrics, stability KPIs, cost optimizations, or even model pricing changes all while ensuring best in class support for our partner teams. You will use Palantir’s platforms, just as Palantir’s customers do, to clean and enrich troves of data from disparate sources, allowing you to unlock key insights, create visualizations and custom applications that help drive day-to-day outcomes. Teams across Palantir will consult with and rely on you to help guide planning and decision-making for a wide range of topics while balancing various sets of priorities and weighing costs. About You You are proficient in Python and have experience in a previous or current job writing code on a day-to-day basis. You understand the challenges of finding the right data to answer a problem, cleaning data, and then distilling findings to executive-level insights under extreme time pressure. You are a master data manipulator — able to design systems, implement pipelines, decomp existing codebases, and clearly present findings to leadership. You are a problem solver who loves gathering information from various sources, analyzing and presenting your recommendations to technical teams, business partners, and Palantir leadership. You are a top-level communicator who thrives in both cross-timezone collaborations as well as individual projects. You feel comfortable working in a data-rich and dynamic environment, putting various pieces of the puzzle together to create a coherent picture. This position will offer an exciting work environment, wide-ranging exposure, and a chance to create a measurable impact on Palantir’s operations, customer satisfaction and bottom line.
< 24 hours
Forward Deployed Software Engineer, Internship
Le poste Les Forward Deployed Software Engineers (FDSE) travaillent directement avec les clients afin de comprendre rapidement leurs problèmes les plus importants et ainsi concevoir et implémenter des solutions qui vont utiliser leurs données afin de résoudre ces problématiques. Nos clients s’appuient sur les plateformes de Palantir pour certaines de leurs opérations les plus critiques, et les projets débutent souvent par une question ouverte, par exemple : « Comment évaluer le risque d’incendie de forêt et, par conséquent, comment optimiser le réseau électrique ? » ou « Comment évaluer rapidement notre chaîne d’approvisionnement alimentaire et l’adapter afin d’apporter à temps une aide vitale ? » En tant que FDSE, vous appliquez votre capacité à résoudre les problèmes, votre créativité et vos compétences techniques pour aider les organisations à exploiter au mieux leurs données et avoir ainsi un impact réel sur le monde. Vous avez l’opportunité d’obtenir des informations rares et de contribuer à certaines des industries et institutions les plus importantes au monde. Responsabilités principales En tant que stagiaire chez FDSE, vos responsabilités s’apparentent à celles que l’on trouve dans une petite start-up, tout en bénéficiant des ressources, de la stabilité et de l’accompagnement d’une entreprise technologique bien établie. Vous travaillerez en petites équipes avec une supervision minimale et serez responsable de l’exécution de bout en bout de projets à enjeux élevés. Votre journée peut consister à discuter de l’architecture avec d’autres ingénieurs, à gérer des données à grande échelle, à coder une application web personnalisée, à discuter avec l’équipe dirigeante du client ou à établir une stratégie pour votre équipe. Les stagiaires FDSE sont traités exactement comme des ingénieurs à temps plein, et bénéficient d’une grande liberté et d’une grande autonomie dans leur travail. Ils assument la responsabilité des projets et des résultats réels sur lesquels nos clients comptent. Nos principes: Impact : nous gérons des projets significatifs et enthousiasmants qui rendent le monde meilleur. Responsabilité : nous menons nos projets du début à la fin, en surmontant tous les obstacles que nous pourrions rencontrer. Nous nous faisons mutuellement confiance afin de gérer efficacement le temps et les priorités et donner aux individus l’espace nécessaire pour réfléchir par eux-mêmes. Collaboration : nous travaillons en interne avec des personnes d’horizons variés, tels que d’autres FDSE, des équipes Produits et des Deployment Strategists. Nous travaillons également en externe avec nos clients, souvent sur site, afin de comprendre et de répondre à leurs problèmes. Développement : nous pensons que l’apprentissage par l’expérience est l’une des meilleures écoles et nous nous encourageons nous-mêmes tout comme nos pairs à rechercher de nouveaux défis et de nouvelles opportunités de croissance, ainsi qu’à trouver de nouvelles façons d’innover et de partager les connaissances. Le profil recherché Propension et intérêt à se déplacer sur les sites client en fonction des besoins. Capacité de passer 25 à 50 % du temps en déplacement de préférence, mais les exigences peuvent varier selon l’équipe et l’emplacement. Capacité démontrée à apprendre continuellement, à travailler de manière autonome et à prendre des décisions avec un minimum de direction. Capacité à collaborer avec des équipes de personnes techniques et non techniques, et à être à l’aise pour travailler dans un environnement en évolution constante avec des objectifs dynamiques et des itérations avec les utilisateurs. Volonté de résoudre de façon créative les problèmes techniques liés aux structures de données, aux systèmes de stockage, à l’infrastructure cloud, aux frameworks front-end et à d’autres outils techniques. Intérêt à travailler avec des données à grande échelle et à les utiliser pour résoudre des problèmes opérationnels importants. Les exigences Expérience en ingénierie, de préférence dans des domaines tels que l’informatique, les mathématiques, le Software Engineering, la physique et la science des données. Maîtrise de langages de programmation tels que Python, Java, C++, TypeScript/JavaScript ou similaire. Vous devez prévoir d’obtenir votre diplôme en 2027. Il doit s’agir de votre dernier stage avant d’obtenir votre diplôme. Pour postuler, veuillez soumettre ce qui suit : Un CV à jour Des réponses réfléchies à nos questions de candidature Date limite de l’offre Afin de renforcer la transparence de notre processus de recrutement, nous aimerions vous faire part de nos attentes concernant la date limite de l’offre. En postulant à ce poste, vous vous engagez à confirmer votre décision dans les deux semaines suivant la réception de votre offre écrite. La vie chez Palantir Nous tenons à ce que chaque Palantirien(ne) atteigne son meilleur potentiel, c’est pourquoi nous célébrons les forces, les compétences et les intérêts des individus, de votre premier entretien à votre croissance à long terme, plutôt que de nous appuyer sur les échelles de carrière traditionnelles. L’attention portée aux besoins de notre communauté nous permet d’optimiser nos possibilités de croissance et contribue à garantir de nombreuses voies de réussite chez Palantir. Promouvoir la santé et le bien-être dans tous les domaines de la vie des Palantiriens n’est que l’une des façons dont nous investissons dans notre communauté. Apprenez-en davantage sur la vie chez Palantir et notez que nos offres peuvent varier selon les régions. Conformément aux valeurs et à la culture de Palantir, nous estimons que les employés sont « meilleurs ensemble » et que le travail en présentiel permet d’obtenir des résultats plus créatifs. En conséquence, nous encourageons les employés à travailler depuis nos bureaux pour favoriser la connectivité et l’innovation. De nombreuses équipes proposent des options hybrides (télétravail un jour ou deux par semaine), ce qui permet à nos employés de trouver le bon compromis pour leur productivité personnelle. En fonction des besoins de l’entreprise, il existe quelques postes qui permettent de travailler « à distance » de manière exceptionnelle. Si vous postulez à l’un de ces postes, vous devez travailler depuis la ville et/ou le pays dans lequel vous êtes employé(e). Si le poste précise « sur site », vous devez travailler depuis un bureau. Si vous souhaitez donner aux organisations les plus importantes au monde les moyens d’agir, votre place est ici. Palantir valorise l’excellence, d’où qu’elle vienne. Nous nous engageons à rendre le processus de candidature et d’embauche accessible à tous et offrirons des aménagements raisonnables aux personnes vivant en situation de handicap. Si vous avez besoin d’un aménagement pour le processus de candidature ou d’embauche, veuillez nous contacter et nous indiquer comment nous pouvons vous aider. Attention : il ne vous sera jamais demandé d’envoyer un paiement ou de partager des données financières pour participer à notre processus d’entretien. Si vous pensez avoir été contacté par un escroc, nous vous conseillons de cesser toute communication avec la personne et d’envisager de la signaler aux autorités compétentes, telles que l’Internet Crime Complaint Center (IC3) du FBI aux États-Unis.
< 24 hours
Deployment Strategist, Internship
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Deployment Strategist Intern, you'll work as part of a diverse, generative, and creative team of Engineers, Product Designers, and other Deployment Strategists to deploy software against the most important problems our world faces. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the problem is, what the data means, what the product needs, what users are motivated by, and where the impact could be. The problems you'll solve will require a curious and analytical mindset, a sharp intuition for product, an ability to speak the language of data, and an understanding that humans should make decisions. At its core, this role is about uncovering dots and—without knowing the shape they form—figuring out how to connect them. Our customers come to us with a hunch that the only way to protect their troops, manufacture high-quality products, structure effective healthcare policies, or deliver aid to refugees safely is to make better use of their data. Deployment Strategists are responsible for turning that hunch into reality. Deployment Strategists are do-ers who thrive in ambiguity, react quickly to new stimuli, and don't equate pivoting with failing as they operate in pursuit of truth, value, and meaningful impact. In this internship, you'll immerse yourself in intricate customer workflows, explore data using quantitative analytics across large datasets, and dive into the product landscape. If you believe in the transformational power of data and technology and in your own ability to bring that power to bear against complex problems, we want to meet you. No two days are the same, but as a Deployment Strategist you can expect to: Go onsite and meet with customer analysts to understand the critical questions they need to answer and locate their biggest struggles Build a case for gaining access to the relevant datasets, and work with Forward Deployed Engineers to integrate the data into a stable and extensible pipeline Create and lead training sessions to ensure that the product is meeting the needs of a range of users, and is being used widely enough to have concrete impact on our partners' operations Present the results of our work and proposals for future work to audiences ranging from analysts to C-suite executives Embed with our Software Engineering and Product Design teams to incorporate what you saw in the field into cross-Palantir product offerings Build and deliver demos to new and existing customers Scope out potential engagements in new industries and in increasingly expanding locations around the world What We Value Extraordinary ability to take on open-ended problems in unstructured environments Ability to be adaptive and introspective; willingness to learn, teach, lead and follow Ability to travel as needed. Varies by location and team Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL) is a plus Offer Deadline In an effort to build more transparency into our recruitment process, we’d like to share our offer deadline expectations. By applying to this position, you commit to confirming your decision within two weeks of receiving your written offer. Life at Palantir We want every Palantirian to achieve their best outcomes, that’s why we celebrate individuals’ strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians’ lives is just one of the ways we’re investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help. Please note that you will never be asked to submit a payment or share financial information to participate in our interview process. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the individual and consider reporting them to the relevant authorities, such as the US FBI Internet Crime Complaint Center (IC3).
< 24 hours
Senior Software Engineer, Security Factory: Code Security
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Senior Backend Engineer on GitLab's Security Factory: Code Security team, you help developers find and fix security issues. Those issues live in the code they write and in the open source components they depend on. Your work spans complementary parts of a complete security analysis. On the dependency analysis side, you teach the analysis engine what a project depends on. You parse dependency manifests, lockfiles, and SBOMs so the engine knows which libraries and frameworks are in play and how the code uses them. You also extend the service that turns security advisories into automated merge requests that update vulnerable dependencies. On the vulnerability detection side, you grow GitLab's security analysis engine with hybrid analyzers that blend rule-based detection and AI reasoning. You build and apply the tooling that develops, evaluates, and ships those analyzers, and you measure how well they find real problems. That work also expands coverage of the libraries, frameworks, and AI agent tooling that real-world applications are built on. These threads reinforce each other. What a project depends on, and how its code uses those dependencies, are parts of one picture, and this team works across all of it. We make thoughtful use of AI-assisted development tools in our daily work. We expect you to use them effectively and with good judgment. What you do Act as the directly responsible individual (DRI) for team initiatives from design through delivery, shipping with minimal guidance in partnership with the technical lead Bring systems built by one engineer to team ownership through documentation, tests, and shared review Design and ship analyzers that pair deterministic analysis capabilities with AI-driven analysis, and build the evaluation harnesses that measure their false positives and missed findings against benchmark applications with known vulnerabilities, raising the bar for what counts as a trustworthy result. That includes detection rules mapped to CWE and the test fixtures that prove they work. Package those analyzers for every place GitLab runs them, including CI jobs, AI agent workflows, and command-line tools, with findings reported in GitLab's standard security report formats Design and ship the manifest, lockfile, and SBOM parsing that tells the static analysis engine what a project depends on, and extend it to new ecosystems and formats Ship features across the automated remediation service that turns security advisories into dependency update merge requests, from sandboxed updates to merge request creation Solve technical problems of high scope and complexity, actively seek out difficult impediments affecting the whole team, and advocate for improvements to quality, security, and performance with Product Management, Engineering stakeholders such as Frontend and UX, and partner teams such as Code Scanning and Composition Analysis Mentor Intermediate engineers through code review and pairing, and maintain our internal standards for style, maintainability, and best practices through review Participate in on-call rotations to assist troubleshooting product operations, security operations, and urgent engineering issues What you bring Experience building your own LLM tooling, such as a harness, an agent pipeline, or evaluations, with the judgment to know when output is trustworthy and when it isn't Substantial professional experience writing and testing production code in a systems language, particularly Go and/or Rust, with depth in at least one. We use both, plus Ruby on the remediation side and Python for some analyzers, and value willingness to work across them. Familiarity with package managers and dependency management in one or more language ecosystems, such as npm, Maven, pip, Bundler, or Cargo. Experience building tooling around them is better still. Demonstrated application security experience, such as vulnerability research, secure code review, or writing detection rules, and fluency with vulnerability classes (OWASP Top 10, CWE) and the software supply chain A track record of taking ownership of ambiguous problems and shipping with minimal guidance, with the self-motivation and organizational skills suited to a remote, largely asynchronous environment Demonstrated capacity to communicate clearly and concisely about technical problems, and to write design proposals that bring a team to a decision Helpful experience Experience evaluating AI-driven detection against labeled data, including measuring false positives and missed findings Experience with performance optimization at scale Hands-on program analysis experience, such as parsing, ASTs, or data-flow analysis Familiarity with popular web or mobile application frameworks and how they handle input, data, and configuration Experience with containerized workflows and CI/CD (we use Docker heavily) About the team The Security Factory: Code Security team builds GitLab's code-level security scanning capabilities, spanning static application security testing and dependency scanning. We help developers find and fix security issues in both the code they write and the open source components they depend on, as early as possible. We work closely with the Static Analysis team on GitLab's SAST engines, with Composition Analysis on the broader software supply chain, and with other groups across the Sec Section. We rely heavily on asynchronous work across time zones. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200—$235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
< 24 hours
People Systems Engineer
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role At GitLab, People technology never stands still, and as a People Systems Engineer, you’ll build what keeps it moving. Reporting to the Senior Director, People Technology, and working alongside our Lead People Systems Engineer, you’ll design, build and maintain the automations, integrations and AI-powered workflows that connect Workday, Greenhouse, Slack and the tools that power our global workforce. You’ll own features from request through tested code, deployment and ongoing reliability across Workato, Google Cloud and Claude. With an AI-forward mindset, you’ll rethink how People work gets done, eliminating manual effort and creating streamlined, delightful experiences for team members. If you think like a software engineer, love solving puzzles and want to grow your career at the intersection of people systems, AI and automation in an all-remote, async-first environment, this is your role. What You’ll Do Build, test and maintain People system automations and integrations across Workato, Google Cloud Platform, Claude, Workday, Greenhouse and GitLab, owning your features from design through deployment. Develop integrations between Workday, Greenhouse, Slack and internal tools using Workday Web Services (WWS) and Slack’s API and Bot SDK, and build Slack apps and bots that turn manual steps into simple, automated workflows for team members around the world. Write clean, readable automation code in Ruby or a comparable scripting language, stored and versioned in GitLab, with clear documentation and peer code reviews. Keep pace with a high-growth company by monitoring integration health, troubleshooting failures quickly and fixing root causes so our automations stay reliable at scale. Ship changes safely through GitLab CI/CD pipelines, following testing, change-management and Sarbanes-Oxley (SOX) IT general controls (ITGC) standards with care. Lead with AI: use AI tools, large language models (LLMs) and Model Context Protocol (MCP) frameworks, including Claude, every day to accelerate development, prototype AI agents and reimagine how People work gets done, then share what you learn so the whole team moves faster. Look past the surface of a request to find the real problem, then recommend and build solutions that are durable, scalable and easy to support. Partner with People Technology Analysts on configuration, testing and releases, and with Information Security, IT and AI Engineering on security and standards. Raise the bar for how automations are architected, documented and maintained, learning from and contributing alongside our Lead People Systems Engineer. What You’ll Bring Hands-on experience building automations or integrations, ideally with human resources or business systems. Experience writing and maintaining code in Ruby or a comparable scripting language, such as Python or JavaScript, and a willingness to learn Ruby if you haven’t already. Hands-on experience with Workato or a comparable integration platform as a service (iPaaS) in a production environment. Experience working with APIs and web services, including REST and SOAP, and an understanding of how data moves between systems. Proficiency with Git for version control and code review; you treat automation code like production software. A forward-thinking, AI-forward mindset: you use AI tools every day to automate tasks, speed up development and improve processes, and you’re energized by what AI makes possible next. The ability to work independently, solve problems with curiosity, come with options and a recommendation, and collaborate openly. You protect highly confidential information and take ownership of code quality, reliable outcomes and the end user’s experience. Additional relevant experience includes Workday integrations (WWS, Reporting as a Service or Workday Studio), Slack apps or bots, CI/CD pipelines, Google Cloud Platform or Amazon Web Services, Docker or Kubernetes, building with LLMs, AI agents or MCP frameworks, SOX ITGC controls, Greenhouse, Serval, Google Workspace, or all-remote and asynchronous work. A related computing degree or equivalent experience is also welcome; none of these is required. About the team The People Technology team is building the systems foundation that lets GitLab scale as a global, all-remote company. We’re always raising the bar for what People technology can do, improving reliability, usability and intelligence across the platforms that power our People organization. We work across core systems, integrations, reporting and compliance, and partner closely with stakeholders across time zones to move fast, build with purpose and create seamless experiences that empower people to do their best work. If you want to grow your career building something that matters at a company working at the edge of what’s possible, this is the team. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
< 24 hours
Manager, Support Engineering (AMER)
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Like other managers at GitLab, you'll see your team as your product. You'll spend your time hiring and developing world-class Support Engineers who deliver exceptional technical support while continuously improving how your team solves problems. GitLab is working through it’s own AI transformation so you’ll be a leader in designing and implementing AI strategy for our Support team. As a Support Manager, you shape the customer support experience in your region. You'll balance direct customer relationships with the work of scaling your team, improving internal processes, adopting AI, and collaborating across departments to ship tools and solutions that make support more efficient. You'll help your team become self-sufficient, take ownership of complex issues from initial contact through resolution, and create a psychologically safe environment where people grow. Some examples of our projects: A tool to automatically check a GitLab Omnibus install for known issues A solution that captures the state of a customer's server for easier troubleshooting A tool that turns log files into interactive tables so you can easily sort and filter columns Functionality for ChatOps that makes it easier to identify user accounts on the GitLab.com platform What you’ll do Partner with other support managers to hire and maintain a world-class Support Engineering team focused on delivering excellent technical support to GitLab's customers. Develop your team members' technical skills and experience through mentorship, structured training, and career growth opportunities. Drive team ownership by fostering self-sufficiency, accountability, and alignment with key performance indicators. Build scalable processes and workflows that enable your team to collaborate effectively and execute with excellence. Conduct regular 1:1s with all team members to support their growth, address challenges, and create psychological safety. Train Support Engineers to conduct high-quality technical interviews, strengthening your hiring pipeline. Partner across GitLab to deepen understanding of customer needs and business goals, informing product and support improvements. Lead continuous improvement initiatives that enhance the customer experience through measurable, repeatable solutions. Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach your team to do the same. What you’ll bring Ability to lead technical, customer-facing teams and support the growth of Support Engineers at different levels through feedback, mentoring, and growth opportunities. Ability to create and implement processes and procedures that improve team efficiency. Ability to provide technical customer support and manage the full support lifecycle, from understanding customer needs and initial engagement through resolution, in collaboration with development. Analytical and problem-solving skills to troubleshoot complex technical issues and the ability to grow your team’s problem-solving skills. Understanding of Linux System Administration and web application development concepts (with MVC frameworks such as Ruby on Rails, Python, Django, PHP, or Laravel). About the team We are distributed globally across the AMER, EMEA, and APAC regions and own the customer support experience for GitLab. We work on support tickets, dig into code and logs to troubleshoot issues, and collaborate across departments to resolve customer challenges. Our team operates asynchronously with regular pairing sessions, one-on-ones, and Slack conversations that keep us connected. We create an environment where Support Engineers can grow and do their best work. We build processes that balance customer needs with team wellbeing, recognizing that a healthy customer experience comes from a healthy team. For more on how our team works, see the Support team handbook page The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200—$194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
< 24 hours
Director, Analytics Engineering
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director, Analytics Engineering, you'll lead a team of 8 and report to the VP of Data & Insights. You set direction across the data organization, stay close enough to the work to guide technical decisions credibly, and partner with Data Engineering, Data Science, IT, and business leaders. You will have three mandates: Build trusted, AI-ready self-service. Deliver a semantic model that answers business questions correctly, with the telemetry, evals, and model flexibility to prove it and keep costs in check. Set the strategy for how GitLab accesses data. Own the data models, BI tools, and AI access patterns (Claude, MCP servers, Slack agents) that put trusted data in everyone's hands. Build data applications the whole company relies on. Ship production-grade apps that combine trusted data, APIs, and AI to answer questions dashboards can't. What you'll do Build and own a trusted semantic model, with governed metrics and business definitions, that answers business questions consistently across every tool Build evals and ground-truth datasets that measure answer quality, and use them to drive improvements and catch regressions Instrument telemetry to see who uses the semantic model and AI tools, what they ask, and where they get stuck Build a model-selection harness so GitLab can route work across LLMs and stay flexible on cost and quality Own data modeling and curated datasets for self-service, with the ownership, data contracts, testing, and documentation that make them AI-ready Define the AI data access strategy: when to use BI, Claude, MCP servers, or Slack agents, with the governance and security to keep access trusted and reliable Own the enterprise BI and self-service tools strategy (e.g., Tableau, Omni), including evaluation, adoption, and cost Build self-service capabilities, such as Claude skills, documentation, and guided workflows, that help people find and use data on their own Build and own company-wide data applications, from Claude-built single-page apps to apps inside BI tools, that combine Snowflake data, API calls, AI-powered deep dives, and write-back to Postgres or Snowflake Set engineering standards for data apps (security, authentication, testing, deployment, and monitoring) so they're reliable at company scale Set a long-range roadmap tied to company strategy, and a lightweight operating model that balances urgent stakeholder needs with investment in reusable data products and tech-debt reduction Hire, coach, and retain a high-performing team of 8: build career paths, develop leaders, distribute ownership, and recognize great work Act as customer zero for GitLab and GitLab Duo in data workflows, sharing feedback with Product and Engineering What you'll bring 12+ years in analytics engineering, data engineering, or BI, including 5+ years leading teams and 2+ years managing managers or senior leads Deep expertise in data modeling and semantic layers (e.g., dbt Semantic Layer, Snowflake semantic views, LookML, Cube), and expert dbt, including testing and CI/CD across a multi-team project Hands-on experience building LLM-powered data access (text-to-SQL, agents, MCP servers), including evals and telemetry for answer quality, and advanced use of AI coding agents such as Claude Code Expert SQL and strong Snowflake experience; working knowledge of Python Strong data governance experience: data quality, lineage, certified datasets, and access controls (RBAC, row access and masking policies) Track record of leading cross-functional data initiatives from strategy through adoption and measurable business impact, including enterprise BI and self-service at scale Systems thinker who sees how models, pipelines, and architecture decisions connect, and designs for second-order effects Exceptional communicator who writes clear technical specs, sets a clear vision, makes trade-offs visible, and influences executives and peers across the company Pragmatic in ambiguity: makes sound decisions on emerging technology and ships the right next version rather than waiting for the ideal end state Able to use GitLab, thrive in an all-remote, asynchronous company, model GitLab's remote working competencies, and work in line with GitLab's values Nice to Have Experience with LLM routing or gateway tools and managing model costs Experience with Tableau, Omni, or a BI platform migration Experience with web app development (e.g., React, TypeScript) and Postgres Experience owning finance or revenue-critical data (e.g., ARR, consumption) where accuracy and auditability are non-negotiable About the Team Analytics Engineering makes GitLab's data trusted, easy to find, and ready for anyone to use, whether they ask a dashboard, Claude, or a Slack agent. We own the curated data models, the semantic layer, the self-service tools, and the data applications that let teams answer their own questions. AI is changing how people get to data. Questions that once went through an analyst now go straight to AI tools, so the answers are only as good as the data models and business definitions behind them. Our job is to make those answers correct, consistent, and measurable. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200—$285,600 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
< 24 hours
Machine Learning Engineer, Trust & Safety
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: We are looking for a Machine Learning Engineer on our Trust & Safety Engineering team, to build and operate the production systems that detect and stop abuse on the platform at internet scale. This is an engineering-first role, roughly 80% writing and shipping production code (services, pipelines, and infrastructure) and 20% modeling, taking detection and classification approaches from prototype to hardened systems. This is a hybrid role based in San Francisco or New York City, with three days a week in the office. What you’ll do: Design, build, and operate production systems that detect and disrupt abusive behavior across the platform, with an emphasis on reliability, scalability, and observability Build and maintain machine learning (ML) infrastructure, including training pipelines, feature pipelines, serving infrastructure, and evaluation frameworks Ship large language model (LLM) and classical ML approaches for abuse detection and classification, turning prototypes into maintainable code Own systems end to end, from integrating a model into the platform through deployment, monitoring, and iteration Work with security, product, and infrastructure teams to turn abuse patterns and detection logic into production systems What you need: 5+ years of software engineering experience building and operating production systems at scale Wrote production code in Python, plus JavaScript/TypeScript or Go Built and maintained ML infrastructure, such as training and serving pipelines, feature stores, or evaluation tooling Integrated LLMs into production systems, including prompt engineering and evaluation Bonus if you: Built an open source ML tool Worked in the trust and safety, fraud, or abuse prevention domain Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $208,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
< 24 hours
IT Systems Engineer
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for an IT Systems Engineer to build and secure the identity and access management (IAM) and mobile device management (MDM) systems for employees who build agents and internal tools every day. You will design access and device policies that let them ship quickly without exposing company data, and automate the work with scripts, API integrations, and AI tooling alongside our IT and Security engineers. This is a hybrid role based in San Francisco, New York City, or Austin, with three days a week in the office. What you’ll do: Configure Okta, including application integrations, single sign-on (SSO), multi-factor authentication (MFA), groups, access policies, and automated provisioning Build onboarding, role-change, and offboarding automation that keeps employee access current Configure and maintain MDM for device enrollment, software deployment, patching, encryption, and compliance controls Build scripts, API integrations, and automation across Okta, MDM, Google Workspace, Slack, and IT service management systems, using AI to write and troubleshoot code and reviewing its output before it ships Partner with Security on least-privilege access that lets employees connect agents and internal tools to company systems safely, along with device security standards and access reviews, and serve as the escalation point for complex identity and device issues What you need: 7+ years of hands-on IT systems engineering experience, with deep expertise in either IAM or MDM and working knowledge of the other Administered Okta and integrated applications using Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM) Configured and operated an MDM platform such as Jamf, Kandji/Iru, or Intune Wrote automation in Python or Bash against APIs, and used AI to build and troubleshoot it, reviewing generated code before deploying Bonus if you: Managed Okta or other IT systems as code with Terraform, including version-controlled configurations, code review, and configuration drift management Supported AWS identity and access configurations Built or hosted a project on Vercel Benefits: Competitive salary and meaningful equity Comprehensive health, dental, and vision coverage Generous paid time off and parental leave Professional development stipend Daily lunch and commuter benefits (SF office) Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $180,000.00 - $288,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
< 24 hours
Technical Solutions Consultant, Crypto
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Solutions Consultants are responsible for the technical relationship of Stripe Crypto's largest and most complex users. We lead cross-functional efforts across Engineering, Product, and go-to-market teams—balancing our users' business needs with technical constraints—and act as trusted partners and consultants who help businesses deliver more value to their customers, optimize their technical operations, and accelerate their global growth with Stripe. What you'll do As a Technical Solutions Consultant for Crypto, you will own the technical relationship for Stripe's most strategic crypto-native users: high-growth companies building on Stripe's crypto and stablecoin products, including Bridge and Privy. You will be the technical expert your accounts trust and rely on—developing deep relationships with their key stakeholders, mobilizing cross-functional teams across Stripe to resolve their most complex technical challenges, and proactively identifying opportunities that help them succeed and scale. Responsibilities Serve as the primary technical point of contact and trusted advisor for a set of strategic crypto accounts; build durable relationships with their Engineering, Payments Operations, and Product stakeholders. Lead complex technical troubleshooting and incident response for assigned accounts; own communications and remediation until resolution, collaborating with Product, Support, and Engineering when needed. Partner closely with GTM and other user-facing teams to deliver a coordinated experience across your accounts, pairing technical ownership with commercial strategy. Translate customer and developer needs into actionable product feedback: aggregate patterns across accounts, size the business impact, surface it to Product and Engineering, and follow through to completion. Develop and maintain account-specific operational runbooks, escalation paths, and success metrics (uptime, latency, transaction throughput, settlement timelines). Proactively review your accounts' implementations to identify improvements and surface potential issues—across areas like performance, reliability, and compliance workflows—before they impact the user's experience, and flag growth opportunities to partner teams. Deliver regular business and technical reviews with customers (quarterly reviews, post-mortems, roadmap previews) and drive action items to closure. Create and maintain user-facing technical documentation, sample code, and troubleshooting guides that reduce friction and enable self-service. Lead cross-functional projects and process improvements that reduce operational friction, improve SLAs, and scale TSC coverage and effectiveness. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years in enterprise-level, client-facing technical roles such as Technical Account Management, Technical Solutions Consulting, or Solutions Engineering. Strong experience with RESTful APIs and webhooks, and the ability to explain API concepts, integration patterns, and troubleshooting steps to both technical and non-technical stakeholders. Working familiarity with stablecoins and blockchain fundamentals, including chains, wallets, on-chain transaction lifecycle, and on/off-ramps, with genuine enthusiasm for going deeper. Strong technical troubleshooting skills and demonstrated experience partnering with engineering teams to resolve production incidents. Excellent written and verbal communication and stakeholder management. You can hold both business-level and deeply technical conversations, and influence cross-functional teams. Experience owning complex projects across multiple teams, including timelines, dependencies, and deliverables. Comfort operating in a fast-moving, ambiguous environment and prioritizing between reactive and proactive account work. Preferred qualifications Hands-on experience implementing crypto, stablecoin, or blockchain systems, including blockchain APIs and integrating digital assets with traditional financial systems. Background in payments, fintech, or cross-border money movement, including how traditional rails and stablecoin rails interoperate. Comfort with observability tooling for diagnosing production issues, such as Datadog or a comparable platform for log search, dashboards, monitors, and distributed traces. Experience with tools like Postman and cURL, light scripting in Python or Node.js, basic SQL, and AI coding agents for debugging and root-cause investigation. An operations-savvy mindset, with a track record of removing process friction and replacing one-off workarounds with scalable processes. Strong product sense and comfort translating customer business objectives into technical implementations and product feedback.
< 24 hours