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Senior Customer Support Engineer
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role Reporting to the Manager, Customer Support Engineering, you’ll resolve customer concerns, create and improve internal tooling, and engineer solutions that help Vercel customers get the most out of the platform. We’re seeking a deeply technical engineer with relevant support experience who can specialize in multiple core domains while partnering across teams to drive great outcomes. You’re an excellent communicator who earns customer trust, understands complex systems quickly, and enjoys digging deep to find and resolve root causes. You’re comfortable participating in an occasional weekend or holiday on-call rotation (scheduled in advance) as part of our global coverage model. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you’re located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What You Will Do Solve interesting, technically complex cases for Vercel customers. Troubleshoot issues alongside Engineering; identify and drive fixes and mitigations. Partner with Product, Solutions, and Customer Success to provide guidance internally and externally. Develop and improve internal tools and scripts that increase team efficiency. Specialize in a given product area (v0) and act as a domain owner within the team. Improve existing documentation and create new runbooks, guides, and internal processes. Assist Customer Success Managers with Enterprise requests and escalations. About You You lead by example and provide feedback to mentor other members of the team. You have hands-on experience using Vercel and v0 as a platform. You have modern development and architecture experience in the AI or web space (e.g., building LLM-powered apps, web services, or production web applications) and can explain these concepts to others. You have prior customer support experience in a technical role: troubleshooting customer cases, writing clear solutions, and proactively problem-solving. You enjoy engineering solutions to resolve root causes of recurring problems. You have strong written and verbal communication; able to explain complex systems clearly. You are comfortable working with a fully remote, globally distributed team. You have a passion for delivering a customer experience second to none. You are willing to participate in a weekend/holiday on-call rotation. Bonus If You: Have frontend development experience (e.g., React/Next.js). Enjoy technical writing for public docs or developer education. Have experience automating workflows with agentic services. Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
< 24 hours
Forward-Deployed Engineer
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About The Role: We are looking for a Senior Forward-Deployed Engineer to join our Professional Services team. This role is focused on working directly alongside developer teams in our most strategic enterprise customers to drive transformational outcomes across frontend modernization, platform migrations, and AI adoption. In this role, you will lead complex Next.js migrations, architect high-performance applications, and build production AI solutions - all within customer environments. You'll work hands-on-keyboard alongside customer teams, whether you're migrating a legacy React application to App Router, conducting a deep-dive code audit, or deploying production agents using Vercel's eve framework and AI SDK. Our Forward-Deployed Engineers operate with high agency and autonomy. You'll navigate ambiguous enterprise environments, assess technical debt, design migration strategies, and deliver measurable business value - all while building long-term relationships that expand our partnership with each customer. There are two main profiles for this role: Next.js experts, and AI builders. Next.js experts work on deep customer code optimization, performance audits, AEO and SEO, and teaching customers how to build Next.js apps with AI instrumentation - such as Claude Code, Codex, Cursor, etc with Next.js and Vercel agent skills. The AI builder profile is less focused on deep Next.js experience, and more on identifying, evangelizing, and building AI applications and agentic workflows. Your job in this role will be to understand customers’ businesses, scope, design, and build AI agents, and prove their value. The two profiles are not mutually exclusive and we appreciate expertise in both. You will report to the Global Manager of Forward Deployed Engineering. This role is remote-first with travel to customer sites expected occasionally. Travel requirements vary, but most of our engineers travel no more than 3-4 days every other month. What You Will Do: Build production AI solutions using Vercel's eve framework, AI SDK, and AI Cloud infrastructure, including conversational interfaces, production agents, MCP servers, and agentic workflows that transform customer operations. Lead complex frontend migrations - modernizing legacy React, Vue, or other frameworks to Next.js, including Pages to App Router transitions, incremental adoption strategies, and large-scale codebase transformations. Automation of migrations is key to engineering efficiency. Conduct code audits and help analyze and improve website performance, analyzing customer codebases for performance bottlenecks, architectural anti-patterns, and optimization opportunities - delivering actionable roadmaps that drive measurable improvements. Architect and implement high-performance Next.js applications, leveraging App Router, Server Components, streaming, ISR, and advanced rendering strategies to meet enterprise scale and performance requirements. Embed with strategic customers to build production applications - working within their systems, understanding their constraints, and shipping TypeScript code that goes live. Drive enablement and knowledge transfer through workshops, pair programming, and documentation - ensuring customer teams can extend and maintain solutions independently. Navigate complex enterprise environments by building relationships with stakeholders across engineering, product, and executive teams - translating technical capabilities into business outcomes. Contribute to our service evolution by identifying repeatable patterns, building reusable components, and sharing implementation insights back to Product and Engineering teams. About You: 6+ years of experience in software engineering with at least 2 years in a customer-facing technical role (consulting, solutions architecture, forward deployed engineering, or technical founder experience). Experience using AI instrumentation such as harnesses, skills, and MCPs to build and deploy web applications, backend systems, and/or agentic workflows. High agency with comfort in ambiguity - you thrive when given a problem to solve rather than a task to complete, and you can navigate complex organizations to create a plan and drive a project. Exceptional communication skills with the ability to conduct technical discovery, present to executives, mentor engineers, and build lasting customer relationships - all with a low-ego, collaborative approach. Business acumen to understand customer objectives, translate technical capabilities into ROI, and identify expansion opportunities throughout engagement lifecycles. Willingness to travel occasionally to customer sites for embedded work and relationship building. Next.js-focused Candidates: Expert-level TypeScript skills - You are fluent in TypeScript and have strong opinions on type safety, patterns, and tooling. Deep expertise in Next.js, with a proven track record of architecting and delivering complex applications using App Router, Server Components, server-side rendering (SSR), static generation (SSG), and incremental static regeneration (ISR), and personalization. Demonstrated experience leading frontend migrations - you've converted legacy applications to Next.js, navigated incremental adoption strategies, and understand the challenges of migrating large codebases in production environments. Mastery of React and its ecosystem, including advanced state management, performance optimization, and modern patterns like streaming, suspense, and concurrent features. AI-focused Candidates: Production experience with LLMs and AI applications, including agent development, cloud sandbox & filesystem agent patterns, human-in-the-loop patterns, and value optimization. Familiarity with Vercel's eve framework and AI SDK is strongly preferred. Ability to identify business cases for AI agents - many customers need guidance not only on how to build AI agents, but where and why to use AI. You’ll need to listen and understand a day-in-the-life of customers’ teams to build proposals. Bonus if you: Have led enterprise AI transformation initiatives, including building production agents that automated manual processes or replaced legacy systems. Have taught others how to develop software using AI, best practices for building agents, harnesses, skills, and MCPs. Have led large-scale migrations from legacy frameworks (Create React App, Gatsby, custom webpack setups) to Next.js in enterprise environments. Have expertise in performance optimization and Core Web Vitals, with experience diagnosing and fixing LCP, CLS, and INP issues at scale. Have contributed to the Next.js, React, or AI SDK open-source projects, or maintain popular related libraries. Have experience with enterprise deployment patterns including security reviews, compliance requirements, and multi-region architectures. Have a background in financial services, healthcare, retail/e-commerce, or media - industries with complex frontend ecosystems and growing AI adoption. Have spoken at conferences or published thought leadership on frontend architecture, migrations, or AI applications. Benefits: Great compensation package and stock options. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off - Flexible vacation policy with a recommended 4-weeks per year, and paid holidays. Remote Friendly - Work with teammates from different time zones across the globe. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
< 24 hours
Software Engineer, CDP - Payment Acceptance
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase. As a Software Engineer on the CDP Payment Acceptance team within the Developer group, you'll build the stablecoin payment rail powering merchant checkout, subscriptions, and onchain settlement for businesses of all sizes. This team owns the end-to-end payment experience, from merchant-facing checkout components through gRPC orchestration services to onchain settlement workers across multiple EVM chains. You'll ship full-stack features across our Go backend and React/Next.js frontend, directly contributing to our mission of becoming the most trusted, performant, and widely adopted stablecoin payment rail for global commerce. What you'll do: Own end-to-end feature delivery across Go backend services and the React/Next.js merchant-facing checkout experience, including gRPC/HTTP APIs, protobuf definitions, database migrations, and TypeScript client integrations Build and refine the buyer checkout UI (payment links, embeddable web components, wallet connection flows via WalletConnect, wagmi/viem) with a focus on conversion, accessibility, and performance Implement durable, fault-tolerant payment workflows using Temporal for onchain settlement, refunds, and reconciliation against PostgreSQL Instrument every change with structured logs, metrics, and Datadog traces, and own on-call rotation for services you ship Partner with Product, Design, and engineering teams (CDP, Base, Coinbase Business) to integrate Payment Acceptance into the broader Coinbase developer platform Required Skills and Experience: 3+ years of professional full-stack software engineering experience shipping production systems in Go (concurrency, gRPC, testing) and TypeScript/React (hooks, suspense, server components, Next.js) Demonstrated experience with relational databases (PostgreSQL preferred), including schema design, migrations, query performance, and transactional correctness Proven track record designing APIs (protobuf/gRPC, REST, OpenAPI) and instrumenting production systems with structured observability (Datadog, OpenTelemetry, or similar) Experience building durable workflow systems (Temporal, Cadence, or Step Functions) or working with EVM blockchains, stablecoins, and onchain payment patterns Consistent record of writing clear design docs, PR descriptions, and runbooks that enable cross-team collaboration and operational maturity Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality. #P77903 Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $152,405—$179,300 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial. Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
< 24 hours
Senior Frontend Software Engineer, Consumer Engineering
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. The Reddit Consumer Engineering organization builds and scales the products that Redditors use directly to discover content, participate in communities, and connect with others. Sitting at the intersection of large-scale distributed systems and core user journeys, Product Backend Engineers in Consumer Engineering partner directly with Product Managers, Designers, Data Scientists, ML Engineers, and Frontend Engineers to build, experiment with, and scale features that power how hundreds of millions of users discover, join, navigate, and engage with Reddit. This centralized role hires across several high-impact consumer teams, including: Core Product & Feeds: Home Experience, Recommendations & Content Discovery, Contribution Community & Presence: Reddit Pro, Youth Experience & Teen Safety, Creator Tools Growth & Engagement: Authentication, Notifications, Social Sharing, SEO, Onboarding. Monetization & Conversion: Paid User Acquisition, Conversion Funnel Optimization Identity & Security: Account Management, Trust & Safety What You’ll Do Product & Engineering Execution: Partner closely with cross-functional partners in product, design, and platform engineering to execute on product strategy and build novel, user-centric media features. Full-Lifecycle Development: Drive the complete development lifecycle—from technical design and architectural proposals to implementation, unit/integration testing, experimentation, performance analysis, and deployment. Quality & Velocity: Move fast while maintaining high quality standards through thorough code reviews, detailed design doc evaluations, and constructive feedback on product specs and UI mocks. Mentorship & Engineering Standards: Help establish developer workflows, champion best practices, and mentor junior and mid-level engineers to elevate technical excellence across the team. Who You Are Product-Minded Engineer: You bridge the gap between technical metrics and user experience, understanding how low-level optimizations impact real-world user engagement and product quality. Pragmatic Builder: You strike the right balance between rapid iteration and architectural rigor, delivering scalable solutions without getting bogged down by unnecessary processes. Effective Collaborator: You excel in communicating complex technical concepts clearly to both technical and non-technical stakeholders. Continuous Learner: You have a deep curiosity for emerging technologies and actively keep up with modern industry trends, standards, and performance optimizations. Technical Qualifications Frontend Expertise: Strong proficiency in modern web stacks, including JavaScript, TypeScript, React, and Next.js, with a proven track record of translating complex designs into responsive, production-grade applications. API & System Design: Demonstrated experience designing, building, and maintaining robust APIs using protocols such as REST, GraphQL, gRPC, HTTP, or Thrift basics. Education: Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-remote Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $190,800—$267,100 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
< 24 hours
Front End Software Engineer, Media Player
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. We are seeking a Software Engineer to help us build the next version of media web experience. In this role, you will define the work on the technical components of how we deliver video and audio content at Reddit. Specifically, you will focus on our web media player and the APIs that power it, drawing on industry patterns from top streaming platforms to build seamless, low-latency playback experiences and interactive tools for creators and users alike. Key Responsibilities Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy and build novel products and features that our users will love. Contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch. Design and implement end-to-end fullstack solutions, optimizing web UI components for our media player (React, TypeScript) and the backend APIs (Go, Python) that power them. Move fast while balancing quality. We can’t afford extensive processes, and we also can’t afford show-stopping bugs. You’ll be reviewing code and design docs, giving feedback on product specs and mocks. Collaborate with client engineers and platform engineers to improve performance of media across Reddit to serve better content globally. Contribute to standards that improve developer workflows, recommend best practices, and help mentor junior engineers on the team to grow their technical expertise. Qualifications BS degree in Computer Science, a similar technical field of study or equivalent practical experience. 3+ years of software development experience in one or more general-purpose programming languages; Go, Python, Rust, Ruby. Proficiency in modern web development technologies (JavaScript, React, Next.js, TypeScript) and experience translating complex UI/UX designs into scalable web applications. Experienced with GraphQL, REST, HTTP, gRPC, Thrift basics, and the ability to design and implement maintainable APIs. Strong organizational skills, the ability to prioritize tasks and to deliver projects on schedule. Excellent communication skills. You collaborate effectively with teams in a fully remote environment and discuss complex topics with technical and non-technical audiences. Benefits Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $165,000—$229,000 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
< 24 hours
Front End Software Engineer, Consumer Engineering
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. The Reddit Consumer Engineering organization builds and scales the products that Redditors use directly to discover content, participate in communities, and connect with others. Sitting at the intersection of large-scale distributed systems and core user journeys, Product Backend Engineers in Consumer Engineering partner directly with Product Managers, Designers, Data Scientists, ML Engineers, and Frontend Engineers to build, experiment with, and scale features that power how hundreds of millions of users discover, join, navigate, and engage with Reddit. This centralized role hires across several high-impact consumer teams, including: Core Product & Feeds: Home Experience, Recommendations & Content Discovery, Contribution Community & Presence: Reddit Pro, Youth Experience & Teen Safety, Creator Tools Growth & Engagement: Authentication, Notifications, Social Sharing, SEO, Onboarding. Monetization & Conversion: Paid User Acquisition, Conversion Funnel Optimization Identity & Security: Account Management, Trust & Safety What You’ll Do Product & Engineering Execution: Partner closely with cross-functional partners in product, design, and platform engineering to execute on product strategy and build novel, user-centric media features. Full-Lifecycle Development: Drive the complete development lifecycle—from technical design and architectural proposals to implementation, unit/integration testing, experimentation, performance analysis, and deployment. Quality & Velocity: Move fast while maintaining high quality standards through thorough code reviews, detailed design doc evaluations, and constructive feedback on product specs and UI mocks. Mentorship & Engineering Standards: Help establish developer workflows, champion best practices, and mentor junior and mid-level engineers to elevate technical excellence across the team. Who You Are Product-Minded Engineer: You bridge the gap between technical metrics and user experience, understanding how low-level optimizations impact real-world user engagement and product quality. Pragmatic Builder: You strike the right balance between rapid iteration and architectural rigor, delivering scalable solutions without getting bogged down by unnecessary processes. Effective Collaborator: You excel in communicating complex technical concepts clearly to both technical and non-technical stakeholders. Continuous Learner: You have a deep curiosity for emerging technologies and actively keep up with modern industry trends, standards, and performance optimizations. Technical Qualifications Frontend Expertise: Strong proficiency in modern web stacks, including JavaScript, TypeScript, React, and Next.js, with a proven track record of translating complex designs into responsive, production-grade applications. API & System Design: Demonstrated experience designing, building, and maintaining robust APIs using protocols such as REST, GraphQL, gRPC, HTTP, or Thrift basics. Education: Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $164,200—$229,900 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
< 24 hours
Technical Account Manager
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Senior Technical Account Manager (TAM) to own the post-sales technical relationship for a portfolio of our largest enterprise customers, taking it over from the Solutions Architect (SA) at deal close. Your focus is continuity: customers renew the annual TAM engagement because their technical outcomes improve each year. This role requires travel to customer offices 4 to 8 times a year. What you'll do Own the post-sales technical relationship and the annual TAM renewal for a portfolio of enterprise accounts, running a weekly check-in, monthly review, quarterly business review (QBR), and annual roadmap workshop for each Lead incident follow-through when an escalation or a pattern of incidents emerges: run the post-mortem, find the architectural root cause, own the remediation roadmap, and respond to priority 1 and 2 escalations within 4 business hours Deliver proactive architectural reviews, technical risk mapping, cost and usage optimization, and pre-launch readiness assessments Scope hands-on engineering work for Forward Deployed Engineers (FDEs) and audits for Professional Services, and track their outcomes into the customer's technical roadmap, without shipping production code yourself Relay customer technical needs to Product, Engineering, and Support, and hold those teams to the commitments you have made to your customers What you need 5+ years in customer-facing technical roles at a platform, infrastructure, or developer tools company, such as technical account management, solutions architecture, developer success engineering, or support engineering Owned customer relationships at the $1M+ annual contract value (ACV) tier, including QBRs, roadmap workshops, and renewals Architected, debugged, and optimized production systems on Next.js and Vercel, including App Router, incremental static regeneration (ISR) and caching, Fluid Compute, and the AI SDK Led technical outcomes across Engineering, Product, and Support without formal authority, and written the incident summaries, post-mortems, and executive readouts that came out of them Bonus if you Carried a TAM portfolio at a hyperscaler, infrastructure platform, or developer tools company, such as AWS, Cloudflare, Datadog, or GitHub Built AI agents with the Vercel AI SDK or Model Context Protocol (MCP) servers Led cloud financial operations (FinOps) or cost-optimization engagements, or ran an annual roadmap workshop or Well-Architected Review for an enterprise customer Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
< 24 hours
Startups Program Lead
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: Vercel is seeking a Startup Program Lead to build, lead, and scale our global startup program and startup program team. This individual will own the startup program end to end, leading strategy, execution, and team operations. They will be responsible for how the program operates, scales, and delivers a high-quality experience for early stage founders. They will also play a critical role in supporting our efforts to build strong partnerships with venture capital firms, accelerators, incubators, and startup enablement programs. You’ll work closely with our Startup marketing, sales, partner, and events teams to grow Vercel’s footprint across early-stage technology communities and identify strategic opportunities to support startup founders. This role is ideal for someone who is deeply connected to the startup and VC community, has a strong understanding of developer-first products, and a track record of building and scaling programs. What You’ll Do: Own and lead Vercel’s global startup program strategy, roadmap, and execution end to end, focused on early stage startups from pre-seed through Series A. Build, manage, and mentor a high-performing startup program team. Design and scale programs that drive adoption, activation, and ongoing engagement of startups building on Vercel, like the Vercel AI Accelerator. Develop and grow relationships with venture capital firms, accelerators, incubators, and founder communities to bring high-quality startups into Vercel’s ecosystem as customers from day one. Partner closely with Sales to identify high-potential startups within the program and support their progression into long term, successful customers. Establish clear pathways from early stage adoption to deeper product usage, expansion, and retention, and track performance across the startup lifecycle. Work cross-functionally with Marketing, Vercel Media, Partnerships, and Developer Relations to integrate the startup program into campaigns, content, and ecosystem distribution. Identify opportunities to embed Vercel into the early stage ecosystem, including VC platforms, accelerator programs, and founder experiences. Serve as a visible leader and ambassador for Vercel in the startup ecosystem by hosting events, advising founders, and building long term relationships. Bring insights from early stage founders and developers back into Vercel’s marketing, product, and go to market strategies. About You: 6+ years of experience in programs, partnerships, or ecosystem roles, ideally within a high-growth technology or developer-focused company. Experience building and scaling programs from 0 to 1, with clear impact on marketing, growth, or revenue. Proven experience managing or leading teams. Strong track record of building strategic relationships with VCs, accelerators, and early stage companies. Deep understanding of the startup ecosystem and the needs of founders and developer teams. Ability to engage credibly with technical audiences across Engineering, Product, and Design, with familiarity in modern frontend technologies such as React, Next.js, Vite, Astro, and Remix. Strong cross-functional operator who can partner effectively with Marketing, Media, Sales, Product, and Engineering. Data-driven mindset with experience defining success metrics and optimizing programs based on performance. Excellent communication, storytelling, and relationship-building skills. Bonus if you: Contribute to open-source projects related to modern frontend technologies (eg. React, Next, Vite, Astro, Remix, etc.) Have existing relationships with top-tier VCs, accelerators (e.g., Y Combinator, Techstars), or founder communities. Have built applications at scale with modern frontend technologies. Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $148,000 - $185,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
< 24 hours
Solutions Architect
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role As a Solutions Architect on the Field Engineering team, you will be the trusted technical advisor to enterprise customers across pre-sales and post-sales, for teams running AI and web workloads on Vercel. You will qualify technical fit, design future-state architectures, and run evaluations and proofs of concept before the deal, then guide adoption as lead architect after it, bringing in Professional Services, Developer Success, Product, and Engineering when customers need them. This is a hybrid role based in Austin, New York City, or San Francisco, with three days a week in the office. What you'll do Lead technical discovery with Sales, qualify use cases, and design target architectures for AI agents and web applications on Vercel Own proofs of concept (POCs) and pilots end to end: set success criteria, guide implementation, and document outcomes for executive buyers Build and deliver tailored demos, technical presentations, and workshops for developer and executive audiences Act as lead architect post-sale for strategic accounts, guiding onboarding, reference implementations, and migrations, and tuning performance with Core Web Vitals and observability data Run customer security, compliance, and architecture reviews, and feed recurring field gaps back to Product and Engineering What you need 5+ years experience in a customer-facing technical role such as solutions architect, sales engineer, or platform architect, working with web or cloud platforms Hands-on JavaScript and TypeScript experience, including reviewing production application code built with Next.js, React, or another modern framework Designed enterprise architectures covering web performance, caching, networking, and security on AWS, Microsoft Azure, or Google Cloud Platform (GCP) Ran technical evaluations or POCs on enterprise deals with both executive and developer stakeholders Bonus if you Built and shipped an AI-powered application or agent, for example with the AI SDK Led a large-scale migration to a cloud-native or composable architecture (headless CMS, commerce, identity) Supported customer security reviews against SOC 2, PCI DSS, or HIPAA Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA On Target Earnings pay range for this role is $190,000 - $340,000. Actual OTE will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. #LI-DNI Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
< 24 hours
Software Engineer - Next.js
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, Chick-fil-A, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: We're looking for a Software Engineer to join the Next.js team. In this role, you'll work on the core of the framework, collaborating directly with the open-source community, shaping the future of the web, and delivering impactful features to a global audience of developers. Our team is responsible for advancing Next.js and its ecosystem, enabling developers to build faster, more scalable, and more performant applications. If you’re passionate about web standards, open source, and developer experience, you’ll thrive here. You’ll work on challenges such as server rendering, routing, bundling, performance optimizations, and integrating emerging web standards – all while ensuring the framework remains intuitive and stable. What You Will Do: Design and implement core features in Next.js, from RFC to release Collaborate with internal teams (like Vercel’s platform and runtime teams) to build seamless integrations between framework and infrastructure Engage with the open-source community through issues, PRs, RFCs, and discussions Optimize performance across the full stack – from server to browser to edge Stay up-to-date with emerging web standards (e.g., React Server Components, Partial Prerendering, Web Streams) Contribute to developer tooling, docs, and examples that help others succeed with Next.js About You: Strong experience in JavaScript, TypeScript, and React Deep understanding of web fundamentals: HTML, CSS, HTTP, rendering models, caching Experience building production-grade web applications or frameworks Familiarity with build tools (e.g., Webpack, Turbopack, Babel, SWC, or similar) A collaborative mindset and clear communication – especially when working in public/open-source Why Vercel: Work on one of the most widely used web frameworks in the world Collaborate with the team behind Next.js, Turbopack, and other open-source tools Fast-moving, developer-focused culture with autonomy and ownership Competitive compensation, equity, and benefits (remote-first team, generous PTO, learning stipends) Benefits & Compensation: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $196,000-$294,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location, and the total package includes benefits and equity-based compensation. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
< 24 hours